Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobile-pdr-service.collision-talk.com (hereafter referred to as “the Company” or “we”). We are committed to maintaining a transparent and secure environment for our users while safeguarding your privacy and protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Privacy Act (UCPA), USA
  • Connecticut Total Data Privacy Act (CTDPAA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mobile-pdr-service.collision-talk.com
  2. Any mobile applications or services offered by us
  3. Interactions on social media platforms linked to our website, governed by their respective privacy policies
  4. All communications initiated by us, including emails, newsletters, calls, and texts/SMS messages

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy practices, which are beyond the scope of this document.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You use our applications and services as an authorized user, whether through a personal or business account.
  2. You visit our websites that reference and agree to this Privacy Statement.
  3. You engage with us through communications, including but not limited to newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: This includes your username, account number, and password hash (for security purposes).
  2. Payment Information: Such as credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transaction amounts, if provided.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for service delivery and analytics.
  6. Location Data: Your geographic location data when using our location-based services.
  7. Feedback: Comments, suggestions, reviews, and ratings you provide to improve our services.
  8. Social Media Information: If you choose to connect your social media accounts to our services, we may collect data from those platforms.
  9. Product Information: Details about products or services you’ve shown interest in or purchased from us.

We gather this data through direct user input, interactions with our applications and services, and automated technologies such as cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, governed by their respective privacy policies.

Cookies

We utilize cookies to enhance your experience on our platform and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website or apps. They allow you to navigate through pages without loss of content.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display choices.
  3. Analytics Cookies: Collect data about your usage and interactions with our services, helping us improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements or for legitimate business interests. Once the retention period ends, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Employing encryption for secure communication and data transmission.
  2. Engaging reputable third-party processing providers who adhere to strict privacy standards.
  3. Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have various rights concerning your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data under specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for use with another service provider.
  • Objection: Objecting to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We value your trust in our commitment to privacy and data protection.